Last Updated: 11 February 2026
Privacy Policy
McKinley Locksmith ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how McKinley Locksmith, located in McKinley, PA, USA, collects, uses, discloses, and protects your personal information when you interact with our services, website (if applicable), or contact us for locksmith assistance.
By using our services or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
McKinley Locksmith collects various types of information to provide our services and manage our business operations. The information we collect falls into the following categories:
* Personal Identifiable Information (PII): This includes information that can be used to identify you directly or indirectly. We collect this information when you: * Contact us via phone: Your name, phone number, service address, email address (if provided), and details about your locksmith needs (e.g., type of lock, vehicle make/model for automotive locksmith services, nature of the emergency). * Submit a contact form or service request online: Your name, phone number, email address, service address, and specific details regarding the locksmith service you require. * Engage with our services: During service delivery, we may collect payment information (processed securely via third parties), and additional details relevant to the service provided (e.g., key codes, security system configurations, access details). * Website Usage Data: When you visit our website (if applicable), we may automatically collect certain non-personal information about your device and browsing activity. This may include: * Your IP address * Browser type and version * Operating system * Referring website * Pages you view on our site * Dates/times of access * This data is primarily collected through cookies and similar tracking technologies, as detailed in Section 6. * Information from Third Parties: In some cases, we may receive information about you from third-party services, such as online directories or scheduling platforms, if you contact us through them. This information will be treated in accordance with this Privacy Policy.
2. How We Use Your Information
McKinley Locksmith uses the information we collect for the following purposes:
* To Provide Locksmith Services: This is our primary use. We use your information to: * Schedule and dispatch locksmith technicians to your location in McKinley, PA, and surrounding areas. * Understand your specific locksmith needs (e.g., residential lockout, commercial rekey, automotive key duplication) to provide accurate service. * Communicate with you regarding your service request, appointment confirmations, and arrival times. * Process payments for services rendered. * For Communication: To respond to your inquiries, provide customer support, and send service-related notifications. * To Improve Our Services: We may use aggregated or anonymized data to analyze trends, assess the effectiveness of our services, and enhance our offerings for McKinley Locksmith customers. * For Business Operations: Including billing, record-keeping, and internal administration. * For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
McKinley Locksmith values your privacy and does not sell your personal information to third parties. We may share your information in the following limited circumstances:
* With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services. These may include: * Payment Processors: To securely handle credit card and other payment transactions. Your payment information is directly submitted to these processors, and we do not store sensitive payment card details on our servers. * Scheduling and Dispatch Software: To manage appointments and dispatch our locksmiths efficiently. * Website Analytics Providers (e.g., Google Analytics): To help us understand website usage and improve user experience (see Section 6). These providers are contractually obligated to protect your information and only use it for the purposes for which it was shared. * For Legal Reasons: If required by law, subpoena, court order, or governmental request, we may disclose your information to legal authorities or other third parties. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
4. Data Protection and Security Measures
McKinley Locksmith implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
* Using secure data storage practices. * Restricting access to your personal information to authorized employees and service providers on a need-to-know basis. * Employing encryption for sensitive data where appropriate.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Third-Party Services
Our website may use third-party services like Google Analytics to collect, monitor, and analyze website usage data. These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their policies.
When you make a payment, you may be redirected to a third-party payment processor. These processors handle your payment information directly and are responsible for the security of that data. McKinley Locksmith does not store your full payment card details.
6. Cookies and Tracking Technologies
Our website may use "cookies" and similar tracking technologies to enhance your experience, analyze website traffic, and understand where our visitors are coming from.
* What are cookies? Cookies are small text files placed on your device by a web server when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. * How we use cookies: We may use cookies for: * Essential functionality: To enable core website features. * Analytics: To understand how visitors use our website, which pages are most popular, and to identify areas for improvement. We use Google Analytics for this purpose. * Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies, delete cookies, or receive a warning before a cookie is stored. However, please note that if you disable cookies, some features of our website may not function properly. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
7. Your Privacy Rights Under Applicable US State Laws
Residents of certain US states, such as California (under the CCPA/CPRA) and others, may have specific privacy rights regarding their personal information. McKinley Locksmith respects these rights and is committed to complying with applicable state privacy laws. Depending on your state of residence, your rights may include:
* Right to Know/Access: You have the right to request that McKinley Locksmith disclose what personal information we collect, use, disclose, and/or sell, as well as specific pieces of personal information we have collected about you. * Right to Delete: You have the right to request the deletion of personal information that McKinley Locksmith has collected about you, subject to certain exceptions allowed by law. * Right to Correct/Rectify: You have the right to request that McKinley Locksmith correct inaccurate personal information that we maintain about you. * Right to Opt-Out of Sale or Sharing: While McKinley Locksmith does not sell your personal information, you have the right to opt-out of the "sale" or "sharing" of your personal information (as those terms are defined under applicable state laws) if we were to engage in such activities in the future. * Right to Limit Use and Disclosure of Sensitive Personal Information: You may have the right to limit our use and disclosure of sensitive personal information in certain circumstances. * Right to Non-Discrimination: McKinley Locksmith will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the contact information provided in Section 13. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request, which may require asking for additional information.
8. Data Retention
McKinley Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain customer service records for a period necessary to manage potential future service requests or warranty claims. When we no longer need to retain your personal information, we will securely dispose of it in accordance with our data retention policies and applicable laws.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. McKinley Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us.
10. Changes to This Privacy Policy
McKinley Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices at McKinley Locksmith, please contact us:
Email: info@mckinleylocksmith.com Address: 901-999 Roanoke Rd, Elkins Park, PA 19027
